![]() ![]() You can run the Microsoft Store App Troubleshooter to identify and address many different issues with Windows. □ MICROSOFT STORE: Run the Microsoft Store App Troubleshooter. □ MICROSOFT STORE: Update Microsoft Gaming ServicesĬheck for updates to the Microsoft Gaming Services in the Downloads section of the Microsoft Store. ![]() If you are using a 32-bit Operating System, download the vc_ file.If you are using a 64-bit Operating System, download the vc_redist.圆4.exe file.You can find the latest visual studio files here. Make sure you have all the necessary files to run the game. □ Manually update Microsoft Visual C++ Redistributables and restart your machine. Microsoft Store: Program Files > WindowsApps > Microsoft.Boston_101.101.#.0_圆4_8wekyb3d8bbwe > Game > AoE3DE.exe.Steam: Program Files (x86) > Steam > steamapps > common > Boston > AoE3DE_s.exe.If the antivirus requires you to target the game files through “Browse…”, the default file path will be: Trend Micro: The game must be added to the program’s whitelist.F-secure: The game must be added to the program’s whitelist.Comodo: disable shellcode injection detection.Bitdefender: The game must be added to the program’s whitelist.AVG: The game must be added to the program’s whitelist.Avast: The game must be added to the program’s whitelist.Here are a few particular antivirus programs with known conflicts, as well as resolution steps for each: Double check that the game is still on your whitelist!) ( Note: some antivirus programs may remove the game from the whitelist when it is updated. Add the game to any whitelist feature in your antivirus program.Check your antivirus settings to make sure the game is not being blocked. Some antivirus programs may prevent the game from launching. ![]()
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